How do I go about returning an item? When will I get refund for returned product? (expected turnaround time)

Once something is received back into our warehouse for a credit, please allow up to an additional 35 business days (from the date it is received) before you will see the credit back to your card. We cannot offer exchanges due to changes in item availability. Please return your item and place a new order.

Related Questions:

  1. Why can I not access my account even though my password is correct?
  2. I live in Canada, why won't my order go through?
  3. I just placed my order, can I add another item?
  4. Can I change the shipping address after placing the order?
  5. Why is there a charge on my credit card for a pre-order item?
  6. Do you sell reconditioned products?
  7. Am I charged extra fees through customs when shipping to Canada?
  8. Who pays for the shipping back?
  9. If I Order for next day (or two day) when will it ship out or why was it not shipped out in time?
  10. Where is item shipping from? How long will it take for ground shipping to be delivered to ship to me?
  11. Why am I being charged tax? (for tax exempt and non tax exempt customers)
  12. When will I receive my order?
  13. Do you deliver internationally?
  14. I received my order but no invoice was provided in the box?