Product

Product - FAQs

  1. I lost my product manual. Where can I find a new one?

    Product manuals can be found here. If you cannot find the manual you are looking for, please use our contact form to contact our support team.

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  2. Does my camera or lens still have a warranty?

    To check the status of your warranty, please refer to your MyOMSYSTEM account or contact our customer support team.

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  3. I am interested in purchasing a camera. What accessories are included in the box?

    Our OM-1 Mark II, OM-1, OM-5 and TG-7 models come with a manual, shoulder strap, battery, and USB cable.

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  4. How do I download camera firmware updates?

    For information on which products have updates, please refer to our firmware update page. For information on how to do a firmware update, please refer to our instruction page.

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  5. How do I choose the right camera or lens for me?

    Considers factors such as the type of photography you’re interested in (e.g., landscape, macro, wildlife) and your budget. Our technical experts can help you find the perfect match. Check for an upcoming event to see where you can get more information online with Tech Experts or even in person.

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