SUMMER CASHBACK - SAVE UP TO 3700 kr

PRO SERVICE

For photographers

The premium service programme for your OM-1, OM-1 Mark II & OM-D E-M1 series* and M.Zuiko Digital lenses was developed to meet the requirements of professional photographers. It gives you the ideal conditions for fully concentrating on what you do best: taking inspiring photos. Simply select the package that meets your needs best, register your participating product and activate the PRO Service on MyOlympus.

Professional
customer support


Reach our experts for priority assistance with every issue surrounding your professional shooting system.

Repair with
camera loan


Get free express repair transport and fast-lane repair of your OM-1, OM-1 & OM-D E-M1 series* ‒ or borrow professional OM or OM-D equipment throughout the complete time of repair to keep you shooting on assignment.


*OM-1,OM-D E-M1 Mark II, OM-D E-M1 Mark III, OM-D E-M1X

Regular system
maintenance


Keep your equipment ready to perform its best. We optimise the performance of your shooting system and clean it to make sure it feels like new for your next session.

Select your Pro Service package

 

  STANDARD PLUS ADVANCED ELITE

PRO SUPPORT

After activating your Pro Service package in MyOlympus, you will receive your digital recognition badge and be able to access your Pro Support specialist via a communication channel of your choice.

MyOlympus recognition badge Standard Plus Advanced Elite
Express e-mail support
Check & Clean event access Upon availability Upon availability  Priority

PRO REPAIR PLAN

If you’re not convinced that your shooting system is performing 100%, simply go to your MyOlympus account to take advantage of the repair plan or contact your Pro Support specialist. We’ll take care of the rest.

Express repair shipping

- Both ways free Both ways free

Fast-lane repair

5 working days* 3 working days*  3 working days*

Camera repair coverage loan

- If Fast-lane repair time exceeded Express

Non-warranty repair price advantage

- -10% -20%

Firmware update

Camera settings backup **

PRO YEARLY SYSTEM MAINTENANCE PLAN

Once a year, our Pro Service technicians are happy to perform free, one-off maintenance of your system – from detailed diagnostics to exterior cleaning. Just make arrangements with your Pro Support specialist or via your MyOlympus account.

 

 

 

 

 

 

 

 

 

 

 

System diagnostics

 -

Sensor check

 -

Image stabilizer function check

 -

Resolution test

 -

Shutter test

 -

Battery capacity test

 -

Lens calibration

 -

Firmware update

 -

Camera settings backup

 -

Worn cosmetic spare parts exchange

 -

Exterior cleaning

 -

MAXIMUM NUMBER OF PRODUCTS

serviced per single service request

 

 

1x camera

1x lens

1x camera

3x lens

2x camera

6x lens

 

 

FREE

REGISTER NOW
 

LEARN MORE
 

LEARN MORE

PRODUCTS COVERED***

OM SYSTEM OM-1, OM-1 Mark II and Olympus OM-D E-M1 Mark III, OM-D E-M1 Mark II, OM-D E-M1X and M.Zuiko Digital lenses registered in MyOMSYSTEM.

ELIGIBLE COUNTRIES

Pro Service is available in the following countries: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Netherlands, Norway, Poland, Portugal, Sweden, Spain, Switzerland, UK Regardless of which country listed above you are in, you can send in your OM SYSTEM or Olympus product for service.

* EXCLUDING TRANSPORTATION TIME
** IF TECHNICALLY COMBINABLE WITH OTHER OPERATIONS
*** PRO SERVICE WILL BE VALID FOR ALL PRODUCTS COVERED AND REGISTERED IN MYOLYMPUS. THERE ARE SOME SPECIFIC SINGLE SERVICES FOR WHICH WE LIMIT THE MAXIMUM NUMBER OF PRODUCTS COVERED WITHIN ONE REQUEST BY EACH PRO SERVICE PROGRAMME.

MyOMSYSTEM LOYALTY BENEFITS

Subscribe to the OM SYSTEM Newsletter in your MyOlympus account and enjoy the following excellent benefits on top of your Pro Service – free of charge:

6 Months Extended Warranty

Informative, inspiring newsletter

Firmware update notification

Visit the FAQs for detailed information

We’re there for you. Simply contact our Pro Service support team should you have any questions, would like more information or need assistance.

   00800 67 108 500

 

   proservice.uk@om-digitalsolutions.com