Repair Requests
Repair Requests - FAQs
Do you offer camera repair services?
Read moreYes, we provide camera repair and maintenance services. Get started here.
What information do I need to submit a repair request?
Read moreYou’ll need to have your product’s serial number, original invoice if you have it, photos, and any documentation you have of the issue, and of course, the product that needs repairing.
How do I get started on a repair request?
Read moreGet started here. Log in to your MyOMSYSTEM account or continue as a guest.
What does a repair cost me?
Read moreThe cost will depend on whether your product is still under warranty. If it is not under warranty, we’ll need as many details as possible on what issue your camera or lens is giving you and our customer support team can provide an estimate of cost. The exact cost won’t be known until the repair process time.