Other
Other - FAQs
- Can I get advice on choosing the right camera for my needs?
Of course! We’d recommend visiting our events page to find out about upcoming in person or online events to learn about specific products. A lot of our sessions are free of charge. In addition, you can check out our YouTube channel for past recorded live sessions hosted by our Tech Experts and Ambassadors. A lot of the sessions highlight the OM-1 Mark II, OM-1, OM-5, TG-7 and a variety of lenses!
Read more - Is there a warranty on the cameras you sell?
Yes, our cameras come with a two-year warranty when purchased new plus an extra 6 months if you register your product and sign up to receive our newsletters. If you would like to extend the warranty, you have the option to purchase a 5 Year Total Extended Warranty. For more information, please visit our warranty regulations.
Read more - Do you offer camera workshops or photography classes?
Yes, we host workshops and classes for all skill levels. Check our events page for upcoming sessions.
Read more - What do I do if I have a technical issue with my camera?
Please contact our customer support for troubleshooting assistance.
Read more - I need an accessory for my camera but don’t know what it’s called?
If you know the model of your camera, you can find compatible accessories by just picking your camera model in the filter section here. All the accessories listed there will work with your camera.
Read more - STILL HAVE QUESTIONS? GET IN CONTACT!
If we’ve missed something and you’d like to get in contact with our support team, please fill out our contact form. Please allow between 4-5 business days for a response.
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