Repair Requests

Repair Requests - FAQs

1. Do you offer camera repair services?

   Yes, we provide camera repair and maintenance services. Get started here.

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2. What information do I need to submit a repair request?

   You’ll need to have your product’s serial number, original invoice if you have it, photos, and any documentation you have of the issue, and of course, the product that needs repairing.

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3. How do I get started on a repair request?

   Get started here. Log in to your MyOMSYSTEM account or continue as a guest.

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4. What does a repair cost me?

   The cost will depend on whether your product is still under warranty. If it is not under warranty, we’ll need as many details as possible on what issue your camera or lens is giving you and our customer support team can provide an estimate of cost. The exact cost won’t be known until the repair process time.

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