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Terms & Conditions

Launch promotion on our new products

For the business relationship between OM Digital Solutions GmbH, Willy-Brandt-Strasse 23, 20457 Hamburg , registered in the commercial register of the local court of Hamburg, Germany, under number HRB 163550 and with VAT ID number DE33468753 (hereafter: "OM Digital Solutions", "we", "us") and the customer ("you") taking part in this promotion (hereafter: "Promotion"), the following Terms of Participation (hereafter: "Terms") shall apply. We do not accept any deviating conditions unless we explicitly agree to their application in writing.

1- Promotional Period

  • The Promotion applies for the products stated in clause 2, provided that they are purchased between 06.02.2025. and 31.03.2025.
  • The perk(s) must be claimed by 15.04.2025, later claims will be rejected.

 

2- Eligible Products

  • This Promotion applies for the following products if they are purchased in line with clause 4.
     
Product List Perk(s)
OM-3 Body 5 Year Total Extended Warranty + leather camera strap
OM‑3 12‑45mm F4 PRO Kit 5 Year Total Extended Warranty + leather camera strap
M.Zuiko Digital 25mm F1.8 II 5 Year Total Extended Warranty
M.Zuiko Digital 17mm F1.8 II 5 Year Total Extended Warranty
M.Zuiko Digital ED 100-400mm F5.0-6.3 IS II 5 Year Total Extended Warranty

 

 

3- Who can Participate

  • Only the original purchaser can take part in the Promotion.
  • Only persons who are end customers and have their habitual residence in one of the following countries are eligible to participate in the Promotion: Germany, Austria, Switzerland, Sweden, Netherlands, Denmark, Norway, Finland, Belgium, France, Luxembourg, UK, Ireland, Spain, Portugal, Czech Republic, Poland, Italy, Hungary, Slovakia, Estonia, Lithuania, Latvia, Bulgaria ("Participating Countries"). The Promotion only applies for products specified in clause 2.

 

4- Eligible Products

This Promotion only applies for products purchased within a Participating Country via

  • the OM Digital Solutions Online Shop or
  • an authorized OM Digital Solutions dealer, Amazon, Digitec, Galaxus and their affiliated retailers. A dealer can be found here.
    • Used and refurbished products are excluded from this Promotion.

 

5- How to Claim the Free of Charge product(s)
To receive the Free of Charge product(s) you will need to do the following:

  • register your product at myOMsystem (during the timeframe outlined of clause 1 after you have purchased an eligible product);
  • subscribe to our internal newsletter
  • in case you don’t have an myOMsystem account you will need to create one;
  • once you have an account you will need to enter the details of the product purchased by you, including purchase date, serial number and retailer;
  • upload and attach a scanned copy or photo of your sales receipt or invoice as proof of purchase by you of an eligible product and ensure that it shows the details outlined above;

 

("Claim").

  • After submission, you are automatically informed by email that the registration has been received. If you do not receive a confirmation email within twenty-four (24) hours of submitting your Claim, please contact us at support@om-digitalsolutions.com.
  • Your provided email address is used to inform you about the status of the Promotion and to contact you if there are any missing or incorrect details.
  • Upon succesful registration of your product, we will verify it and - subject to your compliance with these Terms - will send you an confirmation of the activation of the 5YEW (5 Year Total Extended Warranty) and in case the registered product is eligible for the Free of Charge item (leather camera strap) we will share the unique claiming code with which this item can be claimed from the site of the strap producer.
  • Other 5 Year Total Extended Warranty terms apply. Please refer to the following page for full 5YEW terms and conditions.
  • The Free of Charge model that is eligible for this promotion is the model 001 (long version) in the following 4 colors:
     

 

  • We reserve the right to audit Claims to ensure compliance with these Terms and request additional information and supporting documents from you. If we do not receive those within 14 days following such request the Claim will be rejected.

 

6- Exclusions and Limitations

  • You may only participate in this Promotion once for each eligible product (or eligible product combination) you purchase. Multiple claims for the same product (or same product combination), even if purchased multiple times, are not permitted. If you buy different products (or product combinations) that each fulfil the requirements of these Terms, you may submit your Claim separately for each product (or product combination).
  • Returned products are not eligible for the Promotion. If the product is returned after the claim has been accepted and the perk(s) have been claimed, you must return the Free of Charge product within 30 days of returning the product.
  • Eligible products are subject to availability while stocks last, and we will not be liable for a dealer's failure to fulfil orders. We accept no liability in the event that products cannot be delivered within the promotional period (clause 1).
  • OM Digital Solutions reserves the right to reject claims if no VAT was paid.
  • OM Digital Solutions reserves the right to reject claims that are incorrect or inaccurate. Damaged, illegible or incomplete Claims and purchase receipts are not valid. OM Digital Solutions' decision regarding qualification is final and binding.

 

7- Data Protection

  • OM Digital Solutions is authorised to process, view, and store all data transferred as part of this Promotion according to the applicable data protection law.
  • Information about the processing of personal data in the context of participation in this Promotion can be found in the Privacy Policy.  If you have an existing MyOMSYSTEM account with the same e-mail address that has been used for this Promotion, you agree that this e-mail address will be used for the purposes of fulfilling the contract with you and for sending personalized and individual information and offers for camera and audio products and any relevant services from the company (our newsletter). Where we base the processing of your personal data on your consent, we will store your data until you withdraw your consent or when it is no longer required for the original purpose.
  • You can withdraw your consent at any time free of charge by contacting us at camera.support@om-digitalsolutions.com. You can unsubscribe the newsletter also by clicking on the unsubscribe link at the end of each newsletter.

 

8- Miscellaneous

  • We will not be liable to you for any failure to fulfil a Claim caused by circumstances beyond either our or your reasonable control (force majeure).
  • We shall be liable to you - irrespective of the legal basis - in case of intent and gross negligence without limitation according to the statutory provisions. In the event of simple negligence, we may only be held liable for damages which are based on the breach of an essential contractual obligation (obligation which makes the proper performance of the contract possible in the first place and on the observance of which the customer may regularly rely); in this case, however, our liability shall be limited to the foreseeable, typically occurring damage. Insofar as our liability is excluded or limited, this limitation of liability shall also apply to the personal liability of its employees, legal representatives and vicarious agents.
  • The above exclusions and limitations of liability do not apply to damages resulting from injury to life, body and health or any other mandatory statutory liability.
  • OM Digital Solutions reserves the right to end the Promotion or to change the Terms of the promotion at any time without notice before you submit your Claim.
  • Should you have any questions about this Promotion, please send an email to: camera.support@om-digitalsolutions.com.

 

9- Governing Law

This Promotion is subject to German law. If you are a consumer, the application of mandatory legal provisions of the country of your habitual residence shall remain unaffected by the choice of German law. If the participant is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising in connection with this Promotion shall be Hamburg (Germany).